Hy baje Privacy Policy — Your Data, Our Responsibility

hy baje Your privacy is our highest priority. This privacy policy explains how hy baje What data we collect when you use the platform, how we use it, and how we keep it secure.

This Privacy Policy hy baje's website, mobile application, and all associated services. By using our platform, you agree to this Privacy Policy.

We believe transparency is the foundation of trust. That's why hy bajeThe privacy policy is written in plain language so every user can clearly understand how we handle their information.

hy baje To operate the platform smoothly, we need to collect certain personal information. A detailed breakdown is provided below.

Information Collected Directly from You

• Identity Information: Full name, date of birth, and nationality.
• Contact Information: Email address, mobile number, and home address.
• Identity Verification (KYC) Data: Copy of National ID, passport, or driving licence.
• Financial Information: Payment method details (bKash/Nagad/Rocket number) and transaction history.
• Account Information: Username, password (encrypted), and security question answers.

Automatically Collected Information

• Device Information: Device type, operating system, and browser information.
• Usage Data: Login times, page view history, and betting activity.
• IP Address & Location Data: To determine your geographic location.
• Cookies & Tracking Data: For service improvement and personalization.

Data Collection Summary

hy baje Your information is used only for the specific purposes listed below. It will not be used for any other purpose without your consent.

• Account Management: Processing registrations, logins, and profile updates.
• Service Delivery: Betting, deposits, withdrawals, and bonus payments.
• Identity Verification: To complete the KYC process and verify your age.
• Customer Support: To address your complaints and respond to your queries.
• Security: To prevent fraud, money laundering, and unauthorized access.
• Legal Compliance: To comply with applicable laws and regulatory requirements in Bangladesh.
• Service Improvement: To improve platform performance and enhance the user experience.
• Marketing Communications: To send you offers, bonuses, and updates with your consent (you can unsubscribe at any time).

hy baje Your personal data is never sold. However, in limited circumstances necessary for service operations, information may be shared with trusted third parties.

When Data Is Shared

• Payment Processors: The information required to process transactions via bKash, Nagad, and Rocket is shared accordingly.
• Identity Verification Agencies: With authorized verification agencies to complete the KYC process.
• Legal Authorities: We are required to share information when compelled by a court order or government directive.
• Technology Partners: With cloud and technology partners for platform operations.

hy baje Cookies and similar tracking technologies are used on the website and app to enhance your experience and maintain platform functionality.

Cookie Type

• Essential Cookies: Required to maintain login sessions and ensure security — these cannot be disabled.
• Functional Cookies: To remember your language preferences and settings.
• Analytics Cookies: To understand platform usage patterns and improve our services.
• Marketing Cookies: To show you relevant offers — you can turn these off at any time.

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain services.

hy baje The highest industry standards are followed to keep your data safe. Our security infrastructure operates across multiple layers.

• 256-bit SSL/TLS Encryption: All data transmissions are encrypted.
• Password Hashing: Your password is never stored in plain text — bcrypt hashing is used.
• Two-Factor Authentication (2FA): You can add an extra layer of security to your account.
• Firewall & Intrusion Detection: 24/7 server monitoring.
• Regular Security Audits: Regular security audits conducted by third-party experts.
• Staff Training: Only authorized personnel are permitted to access the data they need.

hy baje's Privacy Policy grants you the following rights. To exercise any of these rights, support@hybaje.comsend us an email at.

hy baje Your data is not retained beyond what is necessary. Each category of data has a defined retention period.

Once the retention period expires, data is securely deleted or anonymized.

hy baje We strictly do not collect data from anyone under 18 or allow them to open an account. Age is verified at registration and reconfirmed during the KYC process.

hy baje This privacy policy may be updated from time to time. If any significant changes are made, we will notify you by email or through a notice on the platform.

• The date of each update will be noted at the top of the page.
• For major changes, your consent will be requested again.
• Previous versions of this policy are available upon request.
• Continued use of the platform after any policy changes will be considered acceptance of the updated policy.

For any privacy-related questions, complaints, or to exercise your rights, please get in touch with us.

We are committed to handling every privacy-related request you submit with care and without delay. hy bajeYour trust in is our greatest asset.